Return Authorization

All returns require prior written approval from Electromen Oy. Unauthorized returns will not be accepted.

Return Conditions

Returned products must:
●    Be unused
●    Be in original packaging
●    Be returned within the agreed return period
Custom-made, configured, or modified products are not returnable.

Return Costs

Unless otherwise agreed:
●    Return shipping costs are borne by the customer
●    The customer is responsible for safe packaging and transport

RMA Procedure

To request a return:
1.    Contact sales@electromen.com
2.    Provide order number, product details, and reason for return
3.    Await RMA confirmation before shipping